About Us

Andrew Sauter
Andrew has over 30 years of experience in IT & Business working with major financial institutions, Defence, Law & Mining in various technical, project management & senior management roles including CIO for a Corporate Compliance & software Development firm.

Matt Fourie
He brings over 30 years of global and Fortune 1000 experience. He has worked in the United Kingdom, Netherlands, Belgium, France, Germany, Turkey, Spain, Russia, Switzerland, China, Taiwan, Hong Kong, Singapore, Australia, Italy, Brazil, United States and Canada.
The main area of his work experience is in addressing client issues with customized programs and transferring this expertise in-house. He is a noted public speaker, having made presentations in the US, Europe, Asia and Africa. He still enjoys teaching others the hands-on application of his thinking technology. Matt has coached and taught leaders at all levels of organisations. From the boardroom to client interface to the factory floor, Matt Fourie’s high energy, participative style has challenged and inspired leaders on four continents.
Our Story
In the years 1995 to 1997 Chuck Kepner and Matt Fourie collaborated and developed an intuitive 21st century approach to Problem Solving. They established Thinking Dimensions Global and appointed them as the official global distributor of the KEPNERandFOURIE® thinking technology. Since then the firm has evolved into a global network of companies focused on moving individuals, teams and organisations towards sharper thinking practices and more measurable results.
KEPNERandFOURIE® have pioneered a specific thinking approach in Critical Thinking that addresses the fundamental and advanced needs of Root Cause Analysis. This approach uses a commonly supported template with structured questions to guide a team through the analysis phase quickly and effectively. The thinking behind this encourages troubleshooters to ask the right questions of the right people to generate quality data and so promote intuitive deductive reasoning from Subject Matter Experts.
Our Awards


What Our Clients Say...
The KEPNERandFOURIE methodologies are now fundamental in our approach to all incident and problem investigations. We have reduced our MTTR (mean time to restore) incidents by at least 80%.

That time has been reduced to less than one week on complex issues. On non-complex issues, the turn around time for 'return to work' with solution buy-in has been reduced from >12 hours to 1.5 hours.



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